This personal data protection charter (hereinafter: the “Charter”) describes the commitment of the Site www.bon-port.com – 12 route de Port Vendres 66190 Collioure – SIRET 382 590 859 00023 . Published by Sébastien TUAL as the data controller with regard to the respect of privacy and the protection of the personal data of its users.
This Charter has been drawn up to enable you to become acquainted with the practices and conditions under which www.bon-port.com collects, uses and stores your personal data (hereinafter: the “Data”).
It describes the various “Data” that we may collect and process or that you may transmit to us when you access and/or use the www.bon-port.com website (the “Site”) on which our products are sold. The term “Site” refers only to the www.bon-port.com website.
Given the constant evolution of laws and regulations regarding technology and the protection of personal data, it is likely that this Charter will be updated. If you are a user of the Site, you will be informed of any changes by e-mail.
If any of the clauses of this Charter should be declared null and void or contrary to the regulations, it will be deemed unwritten but will not lead to the nullity of the other clauses of this Charter.
The present Charter applies to the “Data collected”:
Via simple navigation on the Site
Via emails exchanged between you and www.bon-port.com or any other email tool
When you create a user account on the Site
It does not apply to information collected by any third parties or through sites managed by them, including through applications or content (including advertisements) redirecting the user to the Site.
We thank you for reading carefully the Charter concerning the processing of your Data and we inform you that browsing our Site necessarily entails acceptance of this Charter. If you do not agree to this Charter, we invite you to leave our Site. It is your responsibility to check that the Data communicated to www.bon-port.com are in conformity.
- WHAT DATA IS COLLECTED BY THE SITE?
Depending on the nature and purpose of your interaction with www.bon-port.com (creation of a user account, subscription to the Newsletter, completion of contact forms, as well as during any telephone exchanges) we are likely to collect the following Data:
Your e-mail address will be requested if you wish to create a user account, communicate with us via the contact forms and/or receive our Newsletter.
Data relating to your identity such as your name, first names, e-mail address, postal addresses and telephone numbers may be requested.
Data relating to navigation: this is Data relating to the way in which you use the Site including: IP address, the browser used, the duration of navigation, the search history, the operating system used, the language and the pages viewed.
Data about your visits to the Site, including traffic data, log files and other data or communication resources you use when accessing the Site
Data relating to the use of social networks when you use their features.
- HOW IS YOUR DATA COLLECTED?
Data may be collected in different ways on the Site. Data may be collected directly when you transfer it to us using the contact and user account creation forms, newsletter registration forms available on the Site and/or communicated when you contact us by telephone. When you contact us by these different means, a copy of your exchanges with www.bon-port.com, including e-mail addresses, may be made and archived. www.bon-port.com also collects certain Data indirectly by means of cookies/trackers.
- WHY IS YOUR DATA COLLECTED?
If you are an ordinary user, we collect your Data to :
Send you our Newsletter and/or personalised commercial offers if you have consented.
Handle your requests made via the contact page.
Inform you of changes to the Site or our product and service offering.
To fulfil our rights and obligations under contracts with users and for any other lawful purpose.
To analyse traffic and data on the Site in order to measure the number of users of the Site, to make it easier to use and to ensure its ability to respond quickly to your requests.
To secure your browsing and to enable us to improve your user experience, including by recognising the username and password you have already provided so that you do not have to re-enter them if you log on to a private part of the Site. Refusing to accept them will prevent any connection to this part of the site (impossible identification).
What is a cookie?
A cookie is a text file recorded on the hard disk of your terminal (computer or telephone) at the request of the server managing the visited website. It contains information on the navigation carried out on the pages of the site. The aim is to make it easier for the same person to use the site again and to navigate in an optimal way.
How do cookies work?
On your computer, your browser (Internet Explorer, Firefox, Chrome, Safari, etc.) manages cookies.
It receives the order to record them from the server (the principle of cookies is part of the HTTP protocol used for exchanges on the Web). It is the browser that records them and it is also the browser that allows you to control them, according to your wishes. You can prevent cookies from being saved (but you will not be able to access certain features of the site). Your browser allows you to find, list and delete them. Even if you do not delete them, they will disappear because they have an expiry date of several months or the “end of session”, i.e. the moment you leave the site you were visiting.
Setting your browser
You can allow or refuse the storage of cookies with the appropriate settings in your browser.
Here’s how to set up cookie acceptance with the most commonly used browsers:
For Internet Explorer™: https://support.microsoft.com/fr-fr/topic/supprimer-et-g%C3%A9rer-les-cookies-168dab11-0753-043d-7c16-ede5947fc64d
For Safari™: https://support.apple.com/kb/ph21411
For Chrome™: https://support.google.com/chrome/answer/95647
For Firefox™: https://support.mozilla.org/fr/kb/protection-renfo…
For Opera™: http://help.opera.com/Windows/10.20/fr/cookies.htm…
- WHO PROCESSES YOUR DATA?
Your Data is processed by the staff and collaborators of www.bon-port.com in charge of
The management of quote requests.
The management of support, to answer all your questions.
In addition, within the framework of our activity, and for processing purposes, your Data may be communicated to subcontractors, service providers or other third parties, and in particular Google Analytics (for the analysis of the website audience).
Each of these parties respects a commitment of confidentiality concerning the use and processing of personal data.
All of the above-mentioned subcontractors, service providers, partners or other third parties are bound by contractual obligations to respect the confidentiality and protection of the Data and to process them only for the purposes for which we transmit them.
Your Data may be transferred to any purchaser or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the assets of www.bon-port.com due to uncertainty or bankruptcy, liquidation or other processes in which www.bon-port.com user data is one of the assets transferred.
Finally, we may also disclose your Data:
To comply with any mandate required by applicable law, including governmental and regulatory requests.
If we believe that disclosure is necessary or appropriate to protect the rights, property or safety of www.bon-port.com, its customers or other stakeholders.
This possible disclosure includes exchanging information with other companies and organisations for the purpose of protecting against fraud and counterfeiting.
- HOW LONG WILL YOUR DATA BE KEPT?
www.bon-port.com only keeps your Data for the period of time necessary for the purposes set out in Article 3.
This retention period is not the same for all Data, as the nature and purpose of the collection may vary. Similarly, certain legal obligations impose a specific retention period.
When you subscribe to the Newsletter, we keep your email address until you unsubscribe.
When you contact www.bon-port.com using the contact form or when you contact us by telephone, your data may be kept:
Up to one (1) year from the last contact if you do not have a customer account or an order made on the site or with our company.
In all other cases, the period of retention of such Data exchanged shall not exceed three (3) years.
If you request the deletion of Personal Data, your user account on the Site will be deactivated and anonymised, and then completely deleted at the end of the aforementioned periods from the day you made the request. Finally, with regard to the Data collected by means of cookies or tracers, they will be kept for up to six (6) months for cookies or tracers measuring the audience and up to thirteen (13) months for the others. Beyond the above-mentioned retention periods, your Data will be anonymised and kept exclusively for statistical purposes.
- HOW IS YOUR DATA PROTECTED?
Your Data is stored on a secure server protected by a firewall and antivirus. We have put in place technical and organisational measures to ensure the security and confidentiality of your Data against accidental loss and against unauthorised access, use, modification and disclosure.
However, due to the inherent characteristics of the Internet, it is impossible for us to guarantee the optimal security of information exchanges on this network. While we strive to protect your Data, we cannot guarantee the absolute security of information transmitted to the Site. You agree that you transmit your Data at your own risk. We cannot be held responsible for any breach of the privacy settings or security measures in place on the Site. As such, you agree that the security of your information is also your responsibility. For example, it is your responsibility to keep your user account password secret. Under no circumstances should you disclose it to third parties. Similarly, you should be careful about disclosing information in the public areas of the Site, as these areas may be viewed by any user of the Site.
- WHAT ARE YOUR RIGHTS?
You can choose how the Data you provide to us is used; you can browse the Site without providing any Data. If you do so, you will not be able to use certain features of the Site, including making purchases (if you are an ordinary user) and/or downloads from the Site.
In addition, subject to the conditions provided by the said regulation for the exercise of these rights, you benefit from
A right to the deletion of your Data (except for accounting data which must be kept for 10 years as required by French law – article L123-22 of the French Commercial Code).
A right to limit the processing of your Data.
A right to object to the processing of your Data for legitimate reasons, in accordance with Article 21 of the GDPR.
A right to portability of the Data you have provided (for automated processing based on consent or the performance of a contract).
The right to withdraw consent, where consent has been requested from you. Where the processing of your Data is carried out on the basis of your consent, you may withdraw it at any time.
However, you acknowledge that the processing carried out prior to the withdrawal of your consent remains perfectly valid. You also have the right to object without cause to www.littoral-pl.fr analysing your Data and sharing it for marketing purposes.
However, in accordance with Article 12.6 of the RGPD, for the exercise of these rights, www.bon-port.com, as the controller of this processing, reserves the right to ask you to prove your identity. We inform you that the data enabling you to prove your identity will be deleted once we have responded to your request. You can exercise these rights by sending an e-mail in French to firstname.lastname@example.org or to the following address
HOTEL LE BON PORT – 12 ROUTE DE PORT-VENDRES – 66190 COLLIOURE FRANCE
We have a period of one month to respond to any request relating to the exercise of your rights. This period may be extended by two months, due to the complexity or excessive number of requests.
- STORAGE OF DATA COLLECTED BY WWW.BON-PORT.COM
The Data collected in the context of the use of the Site are stored exclusively on a server located in Europe (Country of the host), hosted by the company OVH – SAS with a capital of €10,069,020 – RCS Lille Métropole 424 761 419 00045 – Code APE 2620Z – VAT No.: FR 22 424 761 419 – Head office: 2 rue Kellermann – 59100 Roubaix – France